OVERVIEW

This website is operated by Thelumiaura™. Throughout the site, the terms “we”, “us” and “our” refer to Thelumiaura™. Thelumiaura™ offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

SECTION 1 - PRODUCT AUTHENTICITY & NATURAL VARIATIONS

At Thelumiaura™, we specialize in Oriental aesthetics, including natural agarwood, healing crystals, and Zen-inspired decor. We make every effort to display the colors and images of our products as accurately as possible.

Please note: Due to the nature of natural materials (such as wood grain, crystal inclusions, and hand-carved details), slight variations in color, shape, and texture are inherent to the product. These unique characteristics are a testament to the natural origin and spiritual essence of our collection.

SECTION 2 - PRICING & MODIFICATIONS

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 3 - ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 4 - SHIPPING & GLOBAL DELIVERY

We provide worldwide shipping to share Zen aesthetics across borders. We offer Free Shipping on orders over $59 USD. Delivery times may vary depending on the destination and local customs clearance processes. Any import duties or taxes are the responsibility of the customer.

SECTION 5 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

SECTION 6 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Your Jurisdiction, e.g., United States / Hong Kong].

SECTION 7 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Official Email: support@thelumiaura.com Official Website: Thelumiaura.com