Shipping policy
SHIPPING POLICY
Last updated: April 2026
PROCESSING TIME
All orders are processed within 2-5 business days after payment confirmation.
SHIPPING RATES & DELIVERY
We offer the following shipping options:
- Standard Shipping: 10-20 business days
- Expedited Shipping: 5-10 business days
Shipping costs are calculated at checkout based on your location and selected shipping method.
INTERNATIONAL SHIPPING
We ship to 28+ countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
ORDER TRACKING
Once your order has shipped, you will receive a confirmation email with tracking information.
DELAYS
We are not responsible for delays caused by customs, weather, or other circumstances beyond our control.
CONTACT
For shipping questions, please contact us at support@thelumiaura.com